PB Disaster Services | Frequently Asked Questions
Last Updated: July 03, 2008   
 Active Declarations
Select states/territories with active declarations (in green on the map below) or by selecting from the dropdown menu below.
  

Frequently Asked Questions

PB Disaster Services Program

decorative graphic Who is Alltech/PB?
decorative graphic Who do I work for?
decorative graphic How am I contracted?
decorative graphic How did Alltech/PB become involved with FEMA?
decorative graphic What is FEMA and what do they do?
decorative graphic How long does a FEMA disaster housing inspection take?
decorative graphic How am I contacted for a PB disaster deployment?
decorative graphic How do I submit my disaster photos for the Photo Gallery?

Security Requirements

decorative graphic The local police department will not take my fingerprints. What do I do?
decorative graphic Can I use alternative fingerprint cards?
decorative graphic What if they ask to speak to someone at PB?
decorative graphic Can I use my PB badge as a second form of ID?
decorative graphic Do all fingerprint cards need to be completed and sent in?
decorative graphic Do I list my name including my middle initial?
decorative graphic How should I enter my date of birth?
decorative graphic Should I list my place of birth as US or USA?
decorative graphic What do I put for citizenship?
decorative graphic How will I know when my fingerprint results come back?
decorative graphic I have already been printed by PaRR, can you use these prints?

Inspector Registration: Prior to Confirming Registration

decorative graphic How do I modify my e-mail address before submitting my registration?
decorative graphic How do I modify my phone number before submitting my registration?
decorative graphic How do I modify my address information before submitting my registration?
decorative graphic Why can't I proceed to the experience tab from the address section?
decorative graphic I don't have an e-mail account. How can I establish one?

Inspector Registration: Post Registration

decorative graphic How do I modify my e-mail address after submitting my registration?
decorative graphic How do I modify my phone number after submitting my registration?
decorative graphic My business information has changed (individual to corporation). How can I modify this information and what additional information is required?

eLearning

decorative graphic How do I request access to eLearning?
decorative graphic What's my login?
decorative graphic Are there any system requirements needed to access eLearning?
decorative graphic When I print my certificate, the certificate background is missing.
decorative graphic I am receiving a page cannot be found or page cannot be displayed message.
decorative graphic How long is my certificate valid?
decorative graphic How can I retake courses before my certificate expires?
decorative graphic Is there a time limit for completing the program?
decorative graphic Can I jump ahead and take the assessment exam without viewing course materials?
decorative graphic I am being logged out during the assessment, what should I do?
Did You Know?
Texas has had the greatest number of disaster declarations over the past 30 years with 51 declarations from 1972 - 2000.
Do you have a question?
Check out our FAQ section.
Image of Disaster